Our website address is: https://tuanyuanfang.com/

Last Updated: September 19, 2025

1. Information We Collect

We only collect information necessary for processing transactions, providing services, and improving user experience:

• Identity Data: Name, shipping address (for delivery purposes only).
• Contact Data: Email address (for order notifications and customer service; marketing requires separate consent).
• Payment Data: Processed by third-party payment processors (e.g., PayPal, Stripe). We do not store your card details.
• Technical Data: IP address, browser type, device information (for basic security and fraud prevention).
• User-Generated Content: Product reviews, inquiries (content you actively submit).

2. How We Use Your Information

3. Data Sharing & Disclosure

We do not sell your personal information. We only share it with third parties when necessary:

• Service Providers: Logistics companies, payment processors, cloud hosting providers. They process data only per our instructions under contract.
• Legal Requirements: Disclose when required by lawful requests (e.g., court order, government agency), to enforce our terms, or protect our rights, property, or safety.
• Business Transfers: In case of merger, acquisition, or asset sale, user info may be transferred, but the recipient must continue to comply with this policy.

4. International Data Transfers

As our servers and some service providers are located outside your jurisdiction, your information may be transferred for processing. We ensure all transfers are protected by appropriate safeguards like Standard Contractual Clauses (SCCs).

5. Your Rights

We respect your rights but may set reasonable procedures (e.g., identity verification) to prevent abuse within legal limits:

• Access & Correction: You can access and update most info in your account.
• Deletion: You can request deletion, but we may refuse if necessary to comply with laws (e.g., tax records), resolve disputes, prevent fraud, or enforce agreements.
• Restriction of Processing: You can request to restrict processing (e.g., if disputing accuracy).
• Data Portability: We can provide an electronic copy of your data in a common format.
• Objection: You can object to processing based on legitimate interests (e.g., direct marketing).
• Withdraw Consent: You can withdraw marketing consent anytime, without affecting prior processing.

To exercise rights, contact: support@tuanyuanfang.com. We will respond within legally required timeframes (typically 30 days). We may charge a fee or refuse requests that are manifestly unfounded, excessive, or repetitive.

6. Cookies & Tracking Technologies

• We use necessary Cookies (for shopping cart, login) and analytics Cookies (to understand page traffic).
• We use tools like Google Analytics, but the data is aggregated and anonymized for trend analysis, not tracking individuals.
• A clear banner on your first visit allows you to choose Cookie preferences. Continued use implies consent.

7. Data Security

We use SSL encryption, regular security scans, and restricted access to protect data. However, no method of internet transmission or electronic storage is 100% secure.

8. Data Retention

We retain your information only for as long as necessary for the purposes stated, or to comply with legal obligations (e.g., tax laws requiring transaction records for 7 years), resolve disputes, enforce agreements, etc.. Data is securely deleted or anonymized afterward.

9. Children’s Privacy

Our website and services are not directed at children under 13 (or higher age in your country). If we discover unintentional collection of children’s data, we will delete it promptly.

10. Policy Updates

We may update this policy occasionally. Updates will be prominently posted on the website (and via email for significant changes where possible). Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or to exercise your rights, contact us at support@tuanyuanfang.com.
If unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.